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The answers you seek

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  • What level of vehicle configuration do you offer?
    We designed the Zero as an all-inclusive vehicle from the beginning, so you don't have to compromise! Everything you need comes as standard in the Zero.
  • What are the technical specs of the Zero?
    Size: 2500 mm Length, 1202 mm Width, 1625 Height. Motor Power: 2.2 kW Battery type: Lithium-Ion Battery Range(WMTC): 50.3 Miles (81 Km) Top Speed: 28 Mph (45 Kmh) Standard Features: Sunroof, Remote Key, One-button start, Reverse Camera, LED Lights, LCD Screen, Speaker, Radio, and Bluetooth connectivity.
  • What is the range of the Zero?
    The Zero has a range of 50.3 Miles / 81 Kilometers (WMTC Test).
  • Does the Zero have any connectivity?
    Yes, The Zero vehicles come with Bluetooth connectivity as standard.
  • How many passengers can fit into a Zero?
    Two adults can easily fit into a Zero.
  • What type of battery do you use?
    We use Lithium batteries.
  • What is the body made of?
    The body is made of Aluminium. You can read more here about why we built the vehicle with an Aluminium body.
  • What vehicle incentives do I qualify for?
    Unfortunately, the UK government doesn’t offer any incentives for electric quadricycles right now.
  • Can I register my vehicle for my business?
    You can register your vehicle to your business.
  • Where can I drive The Zero?
    You can drive your Zero anywhere except motorways and certain high-speed expressways.
  • Do I have to pay for the Congestion Charge or ULEZ?
    The Zero is 100% electric! So, it is exempt from the Congestion Charge and ULEZ.
  • What type of driving licence do I need to drive the Zero in the UK?
    You can drive a Zero with an ‘AM’ type UK licence or Category 'B' driving licence.
  • Do I have to insure my Zero?
    Yes. As this is a quadricycle, the regulations require a minimum of third-party liability insurance for damage caused to third parties. You can easily insure your vehicle via quadbike, e-bike, or motorcycle insurers.
  • Is The Zero suitable for driving on hilly roads?
    The Zero's motor power is optimized for efficient city driving, and while it can handle moderate inclines with ease, it may face limitations on steeper hilly roads. The vehicle's performance and acceleration may be affected when encountering significant gradients, which could result in reduced speed and potential strain on the motor.
  • When does my vehicle have to be insured?
    The vehicle must be insured by you with effect from the day of delivery of your vehicle.
  • Does The Zero need an MOT?
    Yes, your vehicle will require an MOT. It is tested in class 4.
  • How to order The Zero?
    Online Ordering: Order without leaving your house. It’s an easy and one-click journey to order your vehicle online. You can easily manage your title and registration and schedule delivery — all online. You can order your vehicle from our website’s “Order Now” section. Choose your convenience while ordering your Zero. To confirm your order and start the production of your vehicle, you have to pay a £500 reservation fee. You can pay the reservation fee with a cash payment, debit, or credit card. You can also bring your financing partner if you want to have a loan or lease. Your journey, your choice. When the reservation fee is captured, the assembly of your vehicle will begin. After your vehicle is ready to be delivered, we will email you to pay the remaining balance and finalize your delivery address.
  • What is the delivery time?
    Your vehicle is expected to be delivered within 8-10 weeks after your order confirmation.
  • Do you support vehicle titling and registration?
    Yes, we can help you with titling and registration. Just write to us, and we will handle the title and registration process on your behalf as part of your digital purchasing experience. You can register the vehicle for yourself, a business, or someone else.
  • How can I pay for the vehicle?
    You can make a cash payment or pay with a debit or credit card. You can also bring your financing partner for a loan or lease. Your journey, your choice.
  • What is the cancellation policy?
    We understand that life can be unpredictable, and sometimes decisions need to be re-evaluated. That's why we offer a flexible cancellation policy. From the moment you place your order for your Zero, you have full peace of mind. If you need to cancel before your vehicle is delivered, we'll issue a refund! Even after your vehicle arrives, you'll have a generous 14-day grace period during which you can return the vehicle for a refund if it doesn't meet your expectations. It's our way of ensuring that you're completely satisfied with your purchase!
  • Are there any other fees and taxes in addition to the purchase price?
    Your purchase price includes UK VAT at the current rate. As is typical with vehicle purchases, there will be; a DVLA First registration fee, 55 GBP and number plates, 24 GBP, and a delivery fee.
  • What financing options do I have?
    You can pursue third-party financing from the bank or credit union of your choice.
  • How will I be informed about the progress of my order?
    We will keep you updated about the status of your order via email. In addition, you can contact our dedicated customer service anytime.
  • I did not receive the confirmation email for my order. What should I do?
    If you have not received a confirmation email, please check your mailbox’s junk/spam folder first. You can also contact us at our customer service on our website.
  • What countries are you accepting reservations in?
    Orders are currently limited to the United Kingdom, but stay tuned — more locations are coming soon!
  • Can I order for my fleet?
    We are happy to receive inquiries from fleet customers by our customer service on our website. Our fleet sales team will contact you as soon as possible.
  • How does delivery work?
    We can deliver your vehicle anywhere you want, inside or outside the city! The vehicle will be delivered to your address with a fee anywhere in the UK, excluding Scottish Highlands & Offshore Islands. You can also pick up your vehicle free of charge at our distribution centre in Castle Donington, Derby.
  • Can I change the delivery address after ordering?
    Yes, you can change the final delivery address.
  • How do I charge the battery?
    You can charge your vehicle like your smartphone. Just plug in your vehicle at home overnight and wake up to a fully charged vehicle ready to take on the day.
  • What is the type of the charger?
    Type 1 with standard UK plug.
  • How can I use Type 2 chargers?
    You can use Type 2 chargers by simply using a converter with your Type 1 charger.
  • How much does it cost to charge the Zero?
    A full charge of the Zero costs less than 1 GBP!
  • How long does it take to charge the battery?
    It takes 6-8 hours to charge the battery.
  • Where can I charge?
    You can charge your vehicle on the road, at home, or just about anywhere there’s an outlet.
  • Can I use a 120V outlet to charge my vehicle?
    Yes, you can use a 120V outlet to charge your vehicle.
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